5 7 | 0 5 –ʼ97 – Despite significant automation, coil production at the location in Schönaich still required a lot of manual work: The application of epoxy with a brush and the assembly of gearheads were difficult to automate but contributed considerably to the final price. To counteract the growing cost pressure, FWT founded a contract processing company in Albertirsa, Hungary, not far from the Ferihegy International Airport. In autumn 1997, the company, Ikertechnika Kft., com- menced operations with seven employees. e t o n e d S i Under the management of Hubert Renner, a brand-new, highly organized concept was created for cutting-edge, partially automated production, while a CAD-supported devel- opment department was also set up. A modern machine could cope with eight million units per year, delivery times that were nowhere near reasonable with manual production. By then, delivery times were crucial because customers were demanding shorter delivery periods for smaller quantities – and the same prices. In the 1980s, a delivery time of 25 weeks was entirely normal for 1,000 units, but now it was to be less than four weeks for just 50 units – at prices appropriate for orders of 10,000s: Flexibility was becoming ever more important. Logistically, the requirements could only be met with a modern SAP system, particularly as the stock stored in-house was to be kept to a minimum – as were the storage costs. It was not possible to achieve all these goals. A lot of thought was put into whether and how the warehouse should also be automated; this was especially relevant considering the numerous order-picking errors, some of which had serious consequences, caused by parts that looked similar: Mix-ups were an all-too-human mistake in this case. The masterstroke was to gradually introduce an additional machine every two years, thereby ensuring the quality desired by the customer and avoiding the impact of human errors as much as possible. 31